Outsourcing method and system for sheet metal processing industry

ABSTRACT

An outsourcing service center ( 7 ) discloses information obtained through outsourcing services for a first sheet metal processing factory ( 3 ) to promote sales. A first ordering customer ( 5 ) requests a first sheet metal processing factory ( 3 ) to make an estimate for manufacturing a product. The first sheet metal processing factory ( 3 ) requests an outsourcing center ( 7 ) to perform the work of making the estimate. The outsourcing center ( 7 ) logs in to a computer ( 9 ) of the first sheet metal processing factory via a computer ( 15 ) of the outsourcing center, and, by remote control, works together with the first sheet metal processing factory to perform outsourcing services such as making an estimate and creating NC process data. The processes of these remotely performed services are stored in memory constituting know-how and are then disclosed on a Web page. In this way, examples of previous work successes are introduced and thereby used for promoting CAD/CAM software used in the work processes.

This application claims benefit of priority to Japanese PatentApplication No. 2001-231838 filed by the same applicant on Jul. 31, 2001the entire contents of which are incorporated by reference herein.

TECHNICAL FIELD

The present invention relates to a method and a system for outsourcingrelated to the metal working industry, such as the sheet metal workingindustry. More specifically, the present invention relates to a methodand a system for outsourcing related to the sheet metal working industryin which an outsourcing system discloses information on examples ofprevious successes acquired by performing outsourcing services andprovides a product related to that successful example.

BACKGROUND ART

Generally, the outsourcing service performed for a sheet metalprocessing factory by an outsourcing center only involves performingwork on behalf of the sheet metal processing factory, especiallyoperating the CAD/CAM system provided by the sheet metal processingfactory on behalf of the factory. The result of such an arrangement isthat there is no accumulation and disclosure of information acquired bythe outsourcing center related to sheet metal processing factories.

When the maker of a CAD/CAM software product promotes or publicizes aCAD/CAM software product that they have created themselves, thispromotion or publicity is performed focusing on the functions of theCAD/CAM software product.

Further, a service center may provide 24 hour service via an internetWeb site but that consists mainly of posting answers to questions posedby a user.

These kinds of outsourcing services incur problems. Publicity performedby a product manufacturer selling products related to CAD/CAM softwaredoes not use examples of previous successes from users, like a sheetmetal processing factory who have actually used the product, so a sheetmetal processing factory that is the potential buyer of that CAD/CAMsoftware product cannot get an accurate grasp of the actual value ofusing the product.

Further, the information posted on a Web site consists mainly of answersto questions asked, there may however be no question involved, and asthere are few sheet metal processing factories who actively use suchsites, they cannot be used for promoting or publicizing a product.

Moreover, there are few opportunities and places where prospective usersactively disclose the product production capabilities of their own plantand so it is difficult for the users to locate a new ordering customer.

DISCLOSURE OF INVENTION

With such problems in view, the present invention proposes a method foroutsourcing of services performed related to the sheet metal workingindustry that is an outsourcing method by which a sheet metal processingfactory that receives an order for manufacturing a sheet metal producthas work for manufacturing a sheet metal product performed by anotherparty using a computer of the sheet metal processing factory and bywhich information acquired in the performance of the work formanufacturing the sheet metal product is disclosed, which method shouldpreferably include the steps of:

logging in by a computer of an outsourcing center to a computer of asheet metal processing factory in response to a request from the sheetmetal processing factory;

operating of the computer of the sheet metal processing factory by thecomputer of the outsourcing center logged in to the computer of thesheet metal processing factory for performance a work for manufacturinga sheet metal product on behalf of the sheet metal processing factorybased on instructions from the sheet metal operating factory;

creating contents for presentation by editing information obtainedthrough the performance of the work for manufacturing the sheet metalproduct and accumulating the created contents in the outsourcing center;and

disclosing the contents for presentation.

It is preferable that the step for disclosing the contents forpresentation includes editing the contents for presentation intoinformation on an example of success that is content for promoting salesof a software product related to the contents for presentation.

It is also preferable that the contents for presentation include one ormore of movies, photographs, a solid figure model or images of importantportions of processing.

The method for outsourcing preferably include a step for creating ahyperlink relationship between the contents for presentation that arerelated, to synergetically relate the related contents for presentationtogether.

Further, the method for outsourcing should preferably include a step foraccumulating the contents for presentation in the computer of the sheetmetal processing factory as know-how.

Again, the method for outsourcing should preferably include a step forcreating the contents for presentation using the computer of the sheetmetal processing factory.

Moreover, the present invention proposes system for outsourcing ofservices performed related to the metal working industry that is asystem for outsourcing by which a sheet metal processing factory thatreceives an order for manufacturing a sheet metal product has a work formanufacturing the sheet metal product performed by another party using acomputer of the sheet metal processing factory and by which informationacquired in the performance of the work for manufacturing the sheetmetal product is disclosed, which system should preferably include:

means of a computer of an outsourcing center for logging in to thecomputer of a sheet metal processing factory in response to a requestfrom the sheet metal processing factory;

means of the computer of the outsourcing center logged in to thecomputer of the sheet metal processing factory for operating of thecomputer of the sheet metal processing factory for performing a work formanufacturing a sheet metal product on behalf of the sheet metalprocessing factory based on instructions from the sheet metal operatingfactory;

means for creating contents for presentation by editing informationobtained through the performance of the work for manufacturing the sheetmetal product and accumulating the created contents in the outsourcingcenter; and

means for disclosing the contents for presentation.

BRIEF DESCRIPTION OF DRAWINGS

FIG. 1 is a schematic view of an outsourcing system.

FIG. 2 is a schematic view of an outsourcing system.

FIG. 3 is an explanatory drawing showing the flow for expanding salesopportunities for software products and the like.

FIG. 4 is an explanatory drawing showing the flow for obtaining newcustomers.

FIG. 5 is an explanatory drawing showing the subject of contents forpresentation

FIG. 6 is an explanatory drawing showing the subject of contents forpresentation

FIG. 7 is an explanatory drawing showing the subject of contents forpresentation

FIG. 8 is an explanatory drawing showing disclosure of contents forpresentation

FIG. 9 is an explanatory drawing showing disclosure of contents forpresentation

FIG. 10 is an explanatory drawing of the limits constraining usage ofcontents for presentation.

FIG. 11 is an explanatory drawing showing the structure for creatingcontents for presentation in outline.

FIG. 12 is an explanatory drawing showing the flow occurring in thecreation of contents for presentation.

FIG. 13 is an explanatory drawing showing the flow occurring in thecreation of contents for presentation.

FIG. 14 is an explanatory drawing showing the flow occurring in thecreation of contents for presentation.

FIG. 15 is an explanatory drawing showing changes made to drawings toconform with confidentiality obligations.

FIG. 16 is an explanatory drawing showing creation of movie contents forpresentation.

FIG. 17 is an explanatory drawing showing creation of contents forpresentation that is video image of important portions of processing.

FIG. 18 is an explanatory drawing showing creation of solid figuredrawing contents for presentation.

FIG. 19 is an explanatory drawing showing accessing of contents forpresentation.

FIG. 20 is an explanatory drawing showing contents for presentation withattached hyperlink

FIG. 21 is an explanatory drawing showing the flow when CAD software ispurchased.

FIG. 22 is an explanatory drawing showing support provided for using CADsoftware.

BEST MODE FOR CARRYING OUT THE INVENTION

An embodiment of the present invention will now be described withreference to the drawings. FIG. 1 and FIG. 2 schematically show anoutsourcing system 1 related to this embodiment.

As shown in FIG. 1, this system is not constructed such that a sheetmetal processing for processing a sheet metal products is the subject ofoutsourcing. The outsourcing center 7 of this system performs workoutsourced from a sheet metal processing factory and produces and sellsCAD/CAM system software for sheet metal processing. Further, theoutsourcing center 7 performs the work of making a Web site for a sheetmetal processing factory.

The outsourcing system 1 includes a first sheet metal processing factory3 that is a sheet metal processing factory that receives a request tomanufacture a sheet metal product, a first ordering customer 5 thatissues a request to the first sheet metal processing factory 3 tomanufacture a product and an outsourcing center 7 that performs part ofthe work of the first sheet metal processing factory 3 instead of thesheet metal processing factory 3.

The outsourcing services performed by the outsourcing center 7 includefor example making a pre-order estimate, proposing business, brain powerdispatch type outsourcing and software library sales.

The first sheet metal processing factory 3 has a Web site 11 of thefirst sheet metal processing factory and the outsourcing center 7 has aWeb site 17 of the outsourcing center.

The first sheet metal processing factory 3 can display their own productproduction capabilities on the Web site 17 of the outsourcing center andthe Web site 11 of the first sheet metal processing factory made by theoutsourcing center 7, such that the first sheet metal processing factory3 is able to promote the appeal of those capabilities to a secondordering customer 23, in an effort to procure new customers. Moreover,because this enables the first sheet metal processing factory 3 toappeal to their existing customer, a first ordering customer 5 with theproduct production capabilities, the first sheet metal processingfactory 3 is able to achieve an even greater level of respect.

Further, the outsourcing center 7 accumulates examples of previoussuccesses of sheet metal processing factories which the outsourcingcenter 7 finds through performing outsourcing work for such factoriesand can disclose these examples from Web site so that this Web site canbe utilized as a new sales channel for products from the softwarelibrary sold by the outsourcing center 7.

A more detailed explanation will now be provided with reference to FIG.2. The first sheet metal processing factory 3 provides a computer 9 ofthe first sheet metal processing factory, (a computer provided by thesheet metal processing factory that receives an order to manufacture asheet metal product). The Web site 11 of the first sheet metalprocessing factory is managed from this computer 9.

The first ordering customer 5, the ordering customer who makes a requestfor manufacturing a product to the first sheet metal processing factory3, provides a computer 13 of the first ordering customer.

The outsourcing center 7 provides a computer 15 of the outsourcingcenter and the Web site 17 of the outsourcing center.

A second sheet metal processing factory 19, that is a sheet metalprocessing factory collecting information over the Internet, provides acomputer 21 of the second sheet metal processing factory. A secondordering customer 23 that is an ordering customer collecting informationover the Internet provides a computer 25 of the second orderingcustomer.

The computer 9 of the first sheet metal processing factory, the computer13 of the first ordering customer, the computer 15 of the outsourcingcenter, the computer 21 of the second sheet metal processing factory andthe computer 25 of the second ordering customer are in a condition inwhich communication therebetween is possible through a communicationssystem 27 such as the Internet.

When the computer 9 of the first sheet metal processing factory receivesa request from the first ordering customer 5 to produce an estimate foran order to manufacture a product for example, the computer 9 of thefirst sheet metal processing factory receives CAD/CAM data for thisproduct using a reception part 29 provided in the computer 9 and storesthe CAD/CAM data in a CAD/CAM data memory 31 provided in the computer 9.

The computer 9 of the first sheet metal processing factory alsocomprises a remote control part 33 enabling the computer 9 to beoperated from the outsourcing center 7 by remote control, a CAD/CAMsystem 35 of the first sheet metal processing factory, a CAD/CAM part37, and an editing part 39. The CAD/CAM part 37 and the editing part 39are linked via a linking part 41.

Processing and estimate related data created in the editing part 39 isstored in a processing and estimate data memory 43. At the same timethis data is accumulated in a database 45 as know-how related data.Contents for presentation edited based on data accumulated in thisdatabase 45 can be disclosed on the Web site 11 of the first sheet metalprocessing factory.

Data stored in the processing and estimate data memory 43 is transmittedto the first ordering customer 5 through a transmission part 47.Further, when the customer has given formal approval for an order theprocessing related data and the like are transmitted via thetransmission part 47 to an NC machine tool so that actual processing ofthe product can be performed.

The computer 13 of the first ordering customer comprises a CAD/CAMsystem 49 of the first ordering customer, a display screen 51, a CAD/CAMsystem 53 that provides a part of the functions of the CAD/CAM system49, a CAD/CAM data memory 55 and a transmission part 57.

CAD/CAM data created in the CAD/CAM system 53 is transmitted to thefirst sheet metal processing factory 3 via the transmission part 57simultaneously with the request for an estimate for manufacturing theproduct.

The computer 15 of the outsourcing center comprises a remote controlpart 59 that enables remote control directed toward the computer 9 ofthe first sheet metal processing factory 3, a screen data reception part61 for receiving screen data of the computer 9 of the first sheet metalprocessing factory obtained by remote control, a screen data memory 63for storing screen data received at the screen data reception part 61and a display and accumulation part 65 for reading-in screen data fromthe screen data memory 63 and displaying that data on a display screen67 and accumulating that data in a chart database 69.

The computer 21 of the second sheet metal processing factory comprises abrowser 71 of the second sheet metal processing factory having browserfunctionality for receiving data used for screen display from a homepage for example and displaying the data on a screen display, and adisplay screen 73 that is a screen for displaying the data thusacquired. The browser 71 of the second sheet metal processing factorycomprises a display data reception part 75 for receiving, for examplevia the Internet, data used for displaying on screen, a display datamemory 77 for storing received data and a display processing part 79 forreading-in display data from the display data memory 77 and displayingthe data on the display screen 73.

The computer 25 of the second ordering customer comprises a browser 81of the second ordering customer having browser functionality forreceiving data used for screen display from a home page for example anddisplaying the data on a display screen, and a display screen 83 that isa screen for displaying the data acquired. The browser 81 of the secondordering customer comprises a display data reception part 85 forreceiving, for example via the Internet, data used for displaying onscreen, a display data memory 87 for storing received data and a displayprocessing part 89 for reading-in display data from the display datamemory 87 and displaying the data on the display screen 83.

The operations of the outsourcing system 1 will now be described withreference to FIGS. 3 to 22.

FIG. 3 shows a method for expanding sales opportunities for CAD/CAMsoftware and the like.

In step S301, the first sheet metal processing factory 3 receives arequest for an estimate for manufacturing a product from the firstordering customer 5 (not shown in the drawing). The first sheet metalprocessing factory 3 requests performance of services from theoutsourcing center 7, to make the estimate and create process data usingthe CAD/CAM system 35 of the first sheet metal processing factory (notshown in the drawing).

The outsourcing center 7 logs in to the computer 9 of the first sheetmetal processing factory (not shown in the drawing) via the computer 15of the outsourcing center (not shown in the drawing) and performs theirservice by remote control. This remotely performed service from aCAD/CAM operation specialist of the outsourcing center 7 is performedworking together with for example, the president, factory manager and anexperienced sheet metal bending engineer of the first sheet metalprocessing factory 3 to make the estimate and create the process data onthe computer screen. This arrangement enables this work to be performedappropriately.

In step S303, the content of the service performed in step S301 isstored in the chart database 69 as an example of a previous success.This chart database 69 includes text data, movie (moving image) data,electronic data, solid figure drawing data and the like.

In step S305, contents for presentation is produced from dataaccumulated in the chart database 69. This contents for presentation isdisclosed on the Web site 17 of the outsourcing center. The contentdisclosed is the content of the successful example. More specifically,the disclosed content includes electronic drawings, a movie of the stepsfor creating a program (process data), images on important portions ofprocessing, solid figure drawings for 3-D viewing and the like.

In step S307, the second sheet metal processing factory 19 accesses theWeb site 17 of the outsourcing center and views the successful example.

In step S309, the second sheet metal processing factory 19 wishes toemploy the successful example enjoyed by the other company and so thesecond sheet metal processing factory 19 requests a trial usage of theCAD/CAM software that was one of the key points in the successfulexample and then commences that usage on a trial basis.

In step S311, the second sheet metal processing factory 19 decides topurchase the CAD/CAM software as a result of the usage on a trial basis.

During the trial usage the outsourcing center 7 provides support forsystems and the like of the second sheet metal processing factory 19.That content of that support includes introductory education, furtherapplied education, operations support, recommendations from the library,trial usage of products from the software library, Q&A on any claimsmade by the purchaser, version upgrades, working out further questionsand accepting requests to provide further programming services.

FIG. 4 shows the flow occurring as the first sheet metal processingfactory 3 uses their technical strengths as a source of appeal to bringin new customers.

In step S401, the first sheet metal processing factory 3 receives arequest to make an estimate for manufacturing a product from the firstordering customer 5. The first sheet metal processing factory 3 requestsperformance of services from the outsourcing center 7, to make theestimate and create process data using the CAD/CAM system 35 of thefirst sheet metal processing factory (not shown in the drawing). Theoutsourcing center 7 logs in to the computer 9 of the first sheet metalprocessing factory (not shown in the drawing) via the computer 15 of theoutsourcing center (not shown in the drawing) and performs the serviceby remote. This remote service from a CAD/CAM operation specialist ofthe outsourcing center 7 is performed working together with for example,the president, factory manager and an experienced sheet metal bendingengineer of the first sheet metal processing factory 3 to make theestimate and create the process data on the computer screen. Thisarrangement enables this work to be performed appropriately.

The content of the outsourcing services performed is accumulated in thechart database 69. Data stored in the chart database 69 includes textdata, movie (moving image) data, electronic data, solid figure drawingdata and the like.

In step S403, contents for presentation is created from the dataaccumulated in the chart database 69. This contents for presentation isdisclosed on the Web site 17 of the outsourcing center. The contentdisclosed is the content of the successful example. More specifically,the disclosed content includes electronic drawings, a movie of the stepsfor creating the program (process data), images of important portions ofprocessing, solid figure drawings for 3D viewing and the like. The Website 11 of the first sheet metal processing factory is linked to thisWeb site 17 of the outsourcing center.

In step S405, the first ordering customer 5 and the second orderingcustomer 23 access the Web site 17 of the outsourcing center. Thus, thefirst ordering customer 5 and the second ordering customer 23 are madeaware of the high level technical strengths of the first sheet metalprocessing factory 3. This results in facilitation of establishment of apartnership relationship and acquisition of new trading customers.

The content accumulated through a delegated job of creating a program(process data) which forms one part of the contents for presentationwill now be described with reference to FIG. 5.

In step S501, the first sheet metal processing factory 3 transfers atrihedral figure drawing of the product to the outsourcing center 7 sothat the outsourcing center 7 can create a program.

In step S503, the outsourcing center 7 accepts the delegated job ofcreating this program.

In step S505, a trihedral figure only is extracted from electronicdrawings and the faces of the product are composed together payingconsideration to the extension values required for bending. Further,data is added for plate thickness and materials required to produce thesolid figure drawing of the product.

In step S507, the solid figure drawing that is a three-dimensional modelof the product is automatically produced.

In step S509, while referring to this solid figure drawing and operatingin accordance with instructions issued by the president, factory manageran experienced bending engineer of the first sheet metal processingfactory 3, the CAD/CAM operator of the outsourcing center 7 decides onthe locations to cut up the product that enable the processing of theproduct to actually be performed. This enables the product to be dividedup into a plurality of parts.

In step S511, a virtual simulation is performed of the bending stepsrelated to each part divided in step S509.

In step S513, the processing method used at the time these parts areassembled is examined.

In step S515, the president, factory manager and an experienced bendingengineer of the first sheet metal processing factory 3 make anevaluation of all of the steps for processing the product.

Because the above steps are performed from the computer 15 of theoutsourcing center by remote control, movie data of the steps can beaccumulated in the chart database 69. This data is edited and used toproduce contents for presentation.

Contents for presentation used in a case in which reduction in work timeresults due to library recommendations (recommendations on CAD/CAMsoftware functions)] will now be described with reference to FIG. 6.

In step S601, the first sheet metal processing factory 3 raises an issuewith the outsourcing center 7. For example, the first sheet metalprocessing factory 3 may ask whether the present time required forperformance of CAD/CAM operations can be reduced.

In step S603, the outsourcing center 7 investigates the issue raised instep S601.

In step S605, the outsourcing center 7 makes proposals to the firstsheet metal processing factory 3. This may include for example arecommendation that the operating time can be reduced by using newCAD/CAM functions.

In step S607, the outsourcing center 7 provides guidance on operatingthese new functions to the first sheet metal processing factory 3.

In step S609, the first sheet metal processing factory 3 uses these newfunctions for a prescribed period of time in product design for example,on a trial basis.

In step S611, the first sheet metal processing factory 3 makes anassessment after trial usage of these new functions.

An example of the operation of the above new function will now bedescribed. In step S613, an electronic drawing sent from the firstordering customer 5 is displayed on a display screen.

In step S615, operations to remove unnecessary elements are performed,deleting from the electronic drawing elements other than those for atrihedral figure. Each of the faces for a trihedral figure are thencomposed, information for sheet thickness is input and a solid figure iscreated.

In step S617, instructions are added on the type of jointing forabutting portions on the solid figure drawing, to create jointed form ofthe abutting portions.

In step S619, the solid figure drawing is developed.

In step S621, the solid figure drawing is edited, the locations fordividing the product are decided and the product model is broken downinto a plurality of the component parts thereof.

In step S623, major dimensions of the component parts are verified inthe development drawing.

In step S625, a comparison is made between the trihedral figure drawingof the electronic drawing and the development drawing verified.

Moving images on the CAD/CAM screen during these operations areaccumulated in the chart database 69 and can be used as contents forpresentation. Further, as the data of these moving images is alsoaccumulated in the database 45 on the side of the first sheet metalprocessing factory 3, the first sheet metal processing factory 3 canalso use this data as their own know-how.

Creation of contents for presentation used to appeal to a prospectivecustomer with the strong technical capabilities of the first sheet metalprocessing factory 3 will now be described with reference to FIG. 7.

In step S701, the first sheet metal processing factory 3 receivesproduct drawings from the first ordering customer 5.

In step S703, the first sheet metal processing factory 3 performs anexamination into the processes for manufacturing the product.

In step S705, the first sheet metal processing factory 3 performs avirtual simulation for manufacturing the product on a computer inconjunction with the outsourcing center.

In step S707, processing work is performed using processing machinery tomanufacture the product. During the processing operations using theprocessing machinery images are recorded using for example, a digitalcamera or the like. The processing work includes shearing processing 7A,turret punch press/laser processing 7B, bending processing 7C andcoating/welding/assembly work 7D.

In step S709, contents for presentation is produced.

One example of a virtual simulation in step S705 will now be described.

In step S711, the first sheet metal processing factory 3 receiveselectronic drawings from the first ordering customer 5.

In step S713, a trihedral figure drawing is extracted from theelectronic drawings and the faces are composed, then data for sheetthickness is input to create a solid figure drawing.

In step S715, the locations for dividing up the product into thecomponent parts thereof are determined with reference to the solidfigure form drawing and the product model is broken down into aplurality of models of the parts.

In step S717, development of the plurality of parts models divided isperformed.

In step S719, a check for any interference of dies and parts is carriedout by performing a bending simulation.

In step S721, the processing steps and processing methods are examined.

In step S723, the assembly, welding work and the like are examined foreach component part.

This CAD data or image data will then be once associated with actualphotograph images for example and stored in the database 45 of the firstsheet metal processing factory 3. The stored data is sent to the chartdatabase 69 on the side of the outsourcing center 7, before the contentsfor presentation are edited and disclosed on the Web site 17 of theoutsourcing center.

In this way, proprietary know-how is made into images enabling the firstsheet metal processing factory 3 to appeal to customers with thetechnical strengths they possess by disclosure over the Internet forexample.

The method for accessing contents for presentation on the Web site 17 ofthe outsourcing center will now be described with reference to FIG. 8.

When the Web site 17 of the outsourcing center is accessed the top page801 is displayed on the computer screen. Page 803 describing thedifferent kinds of workpiece for industrial classification can be movedto from this screen.

This page 803 describing different kinds of workpiece for industrialclassification includes columns (fields) 803 a to 803 i. If any of thesecolumns is clicked with a mouse a contents description menu screen 805describing the processing know-how and the like that went into thedisplayed product appears. This contents description menu screen 805includes an electronic drawings menu 805 a, a program creation stepsmenu 805 b, a processing important portions menu 805 c and a solidfigure view menu 805 d.

Clicking on the electronic drawings menu 805 a displays an electronicdrawings screen 807. In this way, the viewer is able to understand whatkind of drawings a program (process data) was created from.

Clicking on the program creation steps menu 805 b displays a programcreation steps screen 809 and movies with accompanying audio aredisplayed showing the program creation steps. In this way, the viewer isable to easily understand how the program was created.

Clicking on the processing important portions menu 805 c displays aprocessing important portions screen 811 enabling the viewer to seeimportant portions of the processing in CG images with accompanyingaudio.

Further, on this screen hyperlink text are displayed that are associatedwith important portions in the processing for the product. Clicking onthe hyperlink text displays an actual camera photo image 813. In thisway, the viewer can easily find the important portions of processingthereby facilitating an easy understanding of how the product wasprocessed.

Clicking on the solid figure view menu 805 d displays a solid figuredrawing screen 815. This screen displays a solid figure drawingproviding a three-dimensional image of the product from which the solidfigure drawing can be broken down into the component parts thereof,expanded, made smaller or rotated. This assists the viewer inunderstanding the solid figure drawing itself.

The method for displaying contents for presentation on the Web site 11of the first sheet metal processing factory will now be described withreference to FIG. 9.

When the Web site 11 of the first sheet metal processing factory isaccessed the top page 901 is displayed on the computer screen. Page 903describing the different kinds of workpiece for industrialclassification can be moved to from this screen.

This page 903 describing different kinds of workpiece for industrialclassification includes columns 903 a to 903 i. If any of these columnsis clicked with a mouse a contents description menu screen 905describing the processing know-how and the like that went into thedisplayed product appears. This contents description menu screen 905includes an electronic drawings menu 905 a, a program creation stepsmenu 905 b, a processing important portions menu 905 c and a solidfigure view menu 905 d.

Clicking on the electronic drawings menu 905 a displays an electronicdrawings screen 907. In this way, the viewer is able to understand whatkind of drawings a program (process data) was created from.

Clicking on the program creation steps menu 905 b displays a programcreation steps screen 909 and movies with accompanying audio aredisplayed showing the program creation steps. In this way, the viewer isable to easily understand how the program was created.

Clicking on the processing important portions menu 905 c displays aprocessing important portions screen 911 enabling the viewer to seeimportant portions of the processing in CG images with accompanyingaudio.

Further, on this screen hyperlink text are displayed that are associatedwith important portions in the processing for the product. Clicking onthe hyperlink text displays an actual camera photo image 913. In thisway, the viewer can easily find the important portions of processing.

Clicking on the solid figure view menu 905 d displays a solid figuredrawing screen 915. This screen displays a solid figure drawingproviding a three-dimensional image of the product from which the solidfigure drawing can be broken down into the component parts thereof,expanded, made smaller or rotated. This assists the viewer inunderstanding the solid figure drawing itself.

The conditions for accessing the Web site 17 of the outsourcing centerwill now be described with reference to FIG. 10.

There are times when the Web site 17 of the outsourcing center isaccessed by an ordinary user and times when the Web site 17 of theoutsourcing center is accessed by a sales engineer. When accessed by anordinary user the top page 1001 of the Web site 17 of the outsourcingcenter is displayed on screen. Then, the ordinary user opens industrialclassified workpiece description page 1003 for use by ordinary users.This industrial classified workpiece description page 1003 includes aplurality of columns (fields) 1003 a each showing the form of aworkpiece, however the workpieces shown are restricted.

When accessed by a sales engineer, top page 1005 of the Web site 17 ofthe outsourcing center opens. When a sales engineer attempts to openindustrial classified workpiece description page 1009 for use by salesengineers, user ID and password input frame 1007 is displayed. Theindustrial classified workpiece description page 1009 that is exclusiveto sales engineers opens once the user ID and password are input. Thisindustrial classified workpiece description page 1009 includes aplurality of columns (fields) 1009 a each showing the form of aworkpiece, however here, all workpieces are shown.

The method for creating contents for presentation will now be describedwith reference to FIGS. 11 to 20.

FIG. 11 schematically illustrates the structure of the system overall.Here, the computer 9 of the first sheet metal processing factoryprovided by the first sheet metal processing factory 3, the computer 15of the outsourcing center provided by the outsourcing center 7 and theWeb site 17 of the outsourcing center are mutually connected by acommunications system 27, a dedicated line 28 or the like. In this way,the first sheet metal processing factory 3 and the outsourcing center 7are able to perform an examination to create process data and make anestimate when separated by physical distance. That is to say, a CAD/CAMoperator of the outsourcing center 7 logs in to the computer 9 of thefirst sheet metal processing factory provided via a gateway GW andperforms CAD/CAM operations by remote control in accordance withinstructions issued by the first sheet metal processing factory 3. Theseoperations are displayed on the screen of the computer 15 of theoutsourcing center and can be accumulated as data. Further, image dataphotographed with a camera 1101 is transmitted to and accumulated by theoutsourcing center 7. This data can be edited so that contents forpresentation can be created for posting on a Web page.

Again, the computer 13 provided by the first ordering customer 5 and thecomputer 21 (not shown in the drawing) provided by the second orderingcustomer 23 (FIG. 2) are connected to the Web site 17 of the outsourcingcenter via the communications system 27.

Thus, the first ordering customer 5 and the second ordering customer 23are able to search for a sheet metal processing factory working aspartners,.

FIG. 12 depicts the flow occurring when the outsourcing center 7 createscontents for presentation.

In step S1201, the outsourcing center 7 performs outsourcing services byremote control at the request of the first sheet metal processingfactory 3.

In step S1203, movies on screen comprising content handled in step S1201are accumulated in the chart database 69.

In step S1205, examples are extracted that can be used to appeal tocustomers with a certain effect, such as a case showing a high degree ofeffectiveness at time economy.

In step S1207, editing of data extracted in step S1205 is performed.This data editing includes electronic drawings conversion required forany duty of confidentiality associated with a drawing, recording imagesof the steps for creating a program (process data) from electronicdrawings, editing images about important portions of processing andcreating a solid figure drawing for 3-D viewing.

In step S1209, the outsourcing center 7 obtains the approval of thefirst sheet metal processing factory 3 for the contents forpresentation.

In step S1211, the contents for presentation thus edited are uploaded tothe Web site 17 of the outsourcing center.

FIG. 13 shows the flow occurring when the first sheet metal processingfactory 3 creates contents for presentation themselves and posts thatcontents on the Web site 11 of the first sheet metal processing factory.

In step S1301, an example is extracted that can be used to appeal tocustomers with a certain effect (for example a case showing a highdegree of effectiveness at time economy).

In step S1303, the data extracted in step S1301 is edited. This dataediting process includes electronic drawings conversion required for anyduty of confidentiality associated with a drawing, recording images ofthe steps for creating a program (process data) from electronicdrawings, editing images about important portions of processing andcreating a solid figure drawing for 3-D viewing.

In step S1305, the contents for presentation edited are uploaded to theWeb site 11 of the first sheet metal processing factory. A link is alsoformed linking the Web site 11 of the first sheet metal processingfactory and the Web site 17 of the outsourcing center.

FIG. 14 shows an example where the first sheet metal processing factory3 delegates the work of creating contents for presentation to theoutsourcing center 7.

In step S1401, the first sheet metal processing factory 3 extracts anexample from the database 45 that can be used to appeal to customerswith a certain effect (for example a case showing a high degree ofeffectiveness at time economy).

In step S1403, the data extracted in step S1401 is transmitted to theoutsourcing center 7 and the outsourcing center 7 holds this data.

In step S1405, editing of this data is performed. This data editingprocess includes electronic drawings conversion required for any duty ofconfidentiality associated with a drawing, recording images of the stepsfor creating a program (process data) from electronic drawings, editingimages about important portions of processing and creating a solidfigure drawing for 3-D viewing.

In step S1407, the outsourcing center 7 obtains the approval of thefirst sheet metal processing factory 3 for the contents forpresentation.

In step S1409, the contents for presentation edited are uploaded to theWeb site 11 of the first sheet metal processing factory.

FIG. 15 shows the flow occurring for electronic drawings conversionrequired due to a duty of confidentiality associated with the drawings(S1207, S1303, S1405).

In step S1501, a drawing transmitted from the first ordering customer 5is input.

In step S1503, conversion of the drawing is performed. Here, a drawingof the first ordering customer 5 is converted to enhance the effects ofthe appeal of technical capabilities. Further, the drawing of the firstordering customer 5 is converted to provide enhanced benefit forincreased usage of the library (for example such an effect can beincreased by using new functions of CAD/CAM software).

FIG. 16 shows the flow occurring in the creation of contents forpresentation (movies of the steps for creating process data) for adrawing to which a duty of confidentiality applies.

In step S1601, the drawing to be converted is input.

In step S1603, unnecessary elements, for example dimension lines andnotes, are deleted in the process of creating a solid figure drawingfrom the trihedral figure drawing.

In step S1605, the faces on each side of the trihedral figure drawingare composed together, information for sheet thickness is added and asolid figure drawing is created.

In step S1607, dividing edge lines that break the solid figure drawingdown into a plurality of the component parts thereof are indicated andsolid figure drawings for the plurality of those components are created.

In step S1609, a development drawing is created from the solid figuredrawings of each component part.

In step S1611, a check is performed for any interference that may occurbetween a part and a die by using the development drawing as a referenceand performing a simulation of the bending processes.

In step S1613, a simulation of the assembly process is performed withreference to the solid figure drawings of each component part. Audiodata is linked to the image data mentioned above and this audio andimage data is stored in memory.

The flow for creating images on important portions of processing willnow be described with reference to FIG. 17.

Where the image is an image from an actual photograph, movies of aprocessing machine 1703 or the like (e.g. a shearing machine, turretpunch press, bending machine or coating, welding or assemblingprocesses) are stored in memory 1705. Video editing 1707 is thenperformed and important portions of the processing are created. The dataon important portions of the processing created is then stored in memory1709.

In the case of a CG image, movie data 1711 (movies providing a virtualsimulation) obtained from movies on screen of CAD/CAM operations (e.g.movies of operation up to creation of process data) are stored in memory1713. Then editing processes 1715 are performed on the movie data andimages on important portions of processing is created. This data onimportant portions of processing is then stored in memory 1717.

FIG. 18 shows data conversion method that enables a solid figure drawingfor 3-D viewing to be accessed from a browser (e.g. Internet Explorer).

In step S1801, a solid figure drawing created using CAD/CAM software(e.g. AP100) is edited and stored in memory 1803.

In step S1805, the 3-D model data (e.g. BMA, BMF) is converted to a datastructure (e.g. XVF) having hyperlink and stored in memory 1807.

In step S1809, hyperlink editing is performed on the data (XVF) withhyperlink which is then stored in memory 1811. This edited 3-D data iscapable of having a link relationship with graphic data 1813 (e.g.TIFF), video images 1815 or a static image 1817 and the like. 3-D datahaving a link relationship is stored in a multimedia database ofsuccessful examples 1819. In this way, even if a viewer does not possessCAD software the viewer is still able to access contents forpresentation.

FIG. 19 shows the structure used for a user (e.g. a sheet metalprocessing factory, an ordering customer) accessing contents forpresentation.

The Web site 17 of the outsourcing center provides a multimedia databaseof successful examples (or the chart database 69 is also suitable). Inresponse to a request from a user (e.g. the second sheet metalprocessing factory 19, the second ordering customer 23), the multimediadata (e.g. TIFF, MPEG4, JPEG) of each example of success can bedelivered as HTML to the user via the communications system 27 such asthe Internet. The user is able to access the contents for presentationin this way.

FIG. 20 shows the function whereby hyperlink is applied to a solidfigure drawing 2001 of a product.

When a location of a hyperlink for displaying a photograph of theexternal appearance of the product that is positioned on the solidfigure drawing 2001 of the product is clicked with a mouse for example,a photograph 2003 of the external appearance of the product is displayedon screen.

Mouse clicking on a hyperlink location for displaying program (processdata) creation steps that is positioned on the solid figure drawing 2001of the product displays program creation processes 2005 on screen.

When a location of a hyperlink for displaying the solid figure drawingof disassembled product that is positioned on the solid figure drawing2001 of the product is clicked with a mouse for example, a solid figuredrawing of product disassembled into the component parts 2007 isdisplayed on screen.

Mouse clicking on a hyperlink location for displaying a solid figuredrawing of component part that is positioned on the solid figure drawingof disassembled product 2007, displays a solid figure component drawing2009 of each of the plurality of component parts on screen.

Mouse clicking on a hyperlink location for displaying dimensions insolid FIG. form that is positioned on a solid figure component drawing2009 displays a solid figure dimensions 2011 on screen.

When a location of a hyperlink for displaying a development drawing thatis positioned over a solid figure component drawing 2009 is clicked witha mouse for example, a development drawing 2013 is displayed on screen.

Mouse clicking on a hyperlink location positioned on a solid figurecomponent drawing 2009 for displaying movies of a simulation of turretpunch press processes displays turret punch press process simulationmovies 2015 on screen.

When a location of a hyperlink for displaying an image of importantportions of processing that is positioned on a solid figure componentdrawing 2009 is clicked with a mouse for example, image of importantportions of processing 2017 is displayed on screen.

FIG. 21 shows the flow occurring when a second sheet metal processingfactory 19 for example who has viewed contents for presentationpurchases CAD software.

In step S2101, the second sheet metal processing factory 19 that hasviewed, via the Internet, an example of a previous success forms acontract to purchase CAD software with the outsourcing center 7 sellingCAD software for example.

In step S2103, the CAD software purchased is installed in the computer25 of the second sheet metal processing factory 19.

In step S2105, the second sheet metal processing factory 19 uses the CADsoftware on a trial basis, using a bailment license 2109 that allowstrial usage for a restricted period of time.

In step S2107, the outsourcing center 7 and the second sheet metalprocessing factory 19 form a formal contract for sale and purchase ofthat software. A formal license 2111 is then issued, the outsourcingcenter 7 receives a formal notification of contract 2115, and the secondsheet metal processing factory 19 receives an invoice for expensesrequired.

FIG. 22 shows support provided for a user using CAD software.

In step S2201, the second sheet metal processing factory 19 asks theoutsourcing center 7 a question via Internet telephone for example.

In step S2203, material that would be difficult to convey by Internettelephone only is transmitted bi-directionally between the outsourcingcenter 7 and the second sheet metal processing factory 19 as cameraimages.

In step S2205, the computer 15 of the outsourcing center logs into thecomputer 21 of the second sheet metal processing factory via thecommunications system 29.

In step S2207, the outsourcing center 7 uses remote control tools toguide the second sheet metal processing factory 19 in the operation ofCAD software.

In step S2209, movies of the content of the guidance are edited andtransmitted to the second sheet metal processing factory 19.

It is to be understood that the present invention is not limited to theembodiment described above and the invention can be put into practice inother configuration suitably modified.

As described, according to this invention, examples of previoussuccesses acquired through performance of outsourcing services areaccumulated and, by presentation of those examples from a Web site, theWeb site can be utilized as a new sales channel for a product (softwarelibrary). That is to say, examples of previous successes accumulated byan outsourcing service center through work support performed by remotecontrol are disclosed on a Web site, moreover, recommendations utilizingreplies given during 24 hour 365 days per year service provided toCAD/CAM system users as well as the issuance of licenses on an initialtrial use period basis has the effect of leading towards sales from thesoftware library.

Again, as such contents for presentation takes in abundant materialincluding three-dimensional models, actual photographic images andscreen images this has the effect of enabling more realistic informationto be provided therein.

Further, contents for presentation is converted into data that can beoperated, by reproduction of images, on the computer of a customer,thereby providing the effect of allowing such images to be viewed onscreen without requiring special software.

Finally, a sheet metal processing factory is able to appeal to customersby promoting their own technical capabilities in product productionthereby having the effect of enabling such a factory to acquire newtrading partners.

1. A method for outsourcing of services related to the sheet metalworking industry, comprising: logging in by a computer of an outsourcingcenter to a computer of a sheet metal processing factory in response toa request from said sheet metal processing factory; operating at leastone of a CAD system and a CAM system of the computer of the sheet metalprocessing factory by said computer of the outsourcing center to createprocessing data for manufacturing a sheet metal product on behalf of thesheet metal processing factory based on instructions from the sheetmetal processing factory; accumulating information obtained through saidcreation of the processing data in a database; creating contents forpresentation by editing the information accumulated in the database, anddisclosing said contents for presentation.
 2. The method according toclaim 1, wherein the creating contents for presentation includes editingsaid accumulated information into website contents for promoting salesof a software product for at least one of a CAD system and a CAM system.3. The method according to claim 1, wherein said contents forpresentation include at least one of movies, photographs, a solid figuremodel and images of important portions of processing.
 4. The methodaccording to claim 1, further comprising: creating a hyperlinkrelationship between said contents for presentation that are related, tosynergetically relate said related contents for presentation together.5. The method according to claim 1, further comprising: accumulatingsaid contents for presentation in said computer of the sheet metalprocessing factory as know-how.
 6. The method according to claim 1,wherein said contents for presentation are created using said computerof the sheet metal processing factory.
 7. A system for outsourcing ofservices related to the sheet metal working industry, comprising: acomputer of an outsourcing center for logging in to a computer of asheet metal processing factory in response to a request from said sheetmetal processing factory, and operating at least one of a CAD system anda CAM system of said computer of the sheet metal processing factory tocreate processing data for manufacturing a sheet metal product on behalfof the sheet metal processing factory based on instructions from saidsheet metal processing factory; a database for accumulating informationobtained through said creation of the processing data; an informationeditor for creating contents for presentation by editing the informationaccumulated in the database, and a website for presenting said contentsfor presentation.
 8. The method according to claim 2, wherein saidcontents for presentation include at least one of movies, photographs, asolid figure model and images of important portions of processing. 9.The method according to claim 2, further comprising: creating ahyperlink relationship between said contents for presentation that arerelated, to synergetically relate said related contents for presentationtogether.
 10. The method according to claim 3, further comprising:creating a hyperlink relationship between said contents for presentationthat are related, to synergetically relate said related contents forpresentation together.
 11. The method according to claim 2, furthercomprising: accumulating said contents for presentation in said computerof the sheet metal processing factory as know-how.
 12. The methodaccording to claim 3, further comprising: accumulating said contents forpresentation in said computer of the sheet metal processing factory asknow-how.
 13. The method according to claim 4, further comprising:accumulating said contents for presentation in said computer of thesheet metal processing factory as know-how.
 14. The method according to2, wherein said contents for presentation are created using saidcomputer of the sheet metal processing factory.
 15. The method accordingto claim 3, wherein said contents for presentation are created usingsaid computer of the sheet metal processing factory.
 16. The methodaccording to claim 4, wherein said contents for presentation are createdusing said computer of the sheet metal processing factory.
 17. Themethod according to claim 5, wherein said contents for presentation arecreated using said computer of the sheet metal processing factory.